Auto Mechanic, Inc.,a Cairo based corporation ("Auto Mechanic," “we” or “us”) has created this Privacy Policy in order to demonstrate our firm commitment to privacy. This Privacy Policy is hereby incorporated in our Terms of use and by registering for Services via the Auto Mechanic Platform, you accept the terms of this Privacy Policy. All capitalized terms not otherwise defined herein shall have the meanings given them in the Terms of Use. We take your data privacy very seriously, explained in this policy.
Notification
of Changes
We
may update this Privacy Policy from time to time as our services change
and expand. If we update this Privacy Policy, we will post the updated
Privacy Policy . Unless otherwise provided below, the revised Privacy
Policy will take effect when it is posted. Once any changes become
effective, your continued use of the Auto Mechanic Platform after such
time will signify your acceptance of the new terms. If we are going to
use your Personally Identifiable Information (as defined below) in a
manner different from that stated at the time of collection, we will
notify you, and you will have a choice as to whether or not we use your
Personally Identifiable Information in such a different manner. In
addition, if we make any material changes in our privacy practices that
affect user information already stored in our database, we will notify
you of the change and solicit your express acceptance of that
change.
The
Auto Mechanic Platform Contains Links to Other Sites
We
are not responsible for the privacy practices or the content of any
other websites to which the Auto Mechanic Platform links or which link
to the Auto Mechanic Platform. By clicking on a link, logo, or other
item, please note that you may no longer be on the Auto Mechanic
Platform. To check what Internet location you are on, note the URL at
the top and/or bottom of your browser. We encourage you to read the
posted privacy statements of all third party web sites.
Information
We Gather during Registration
If
you register an Account or apply to become a Mechanic, we collect and
store information that specifically identifies you or your account
("Personally Identifiable Information"). At this time, the most
information you would be required to submit is your first name, last
name, password, street address, city, state, zip/postal code, country,
phone number, email address, and information about your vehicle such as:
license plate, make, model, year, and engine size. Mechanics applicants
will also be asked to provide information about their repair skills and
abilities to perform Vehicle Services. Users and Mechanics wishing to
pay for various fees or service retainers via credit card are also
required to enter a valid credit card number and name as it appears on
the credit card. Other information requested on our registration page,
including the ability to receive promotional offers from us, is
optional. We may, in the future, include other optional requests for
information from you, to help us to tailor the Auto Mechanic Platform
for you and deliver personalized information to you. We may supplement
our information with additional information purchased from third parties
for marketing purposes. Credit card information will be transmitted via
SSL encryption for your protection.
YOU
MAY REQUEST THAT AUTO MECHANIC DELETE YOUR PERSONAL DATA
You
can ask Auto Mechanic to delete your personal data when the data the
company holds on you is no longer needed or in the event your data has
been used unlawfully. Auto Mechanic provides two (2) methods by which
you may have your personal data removed;
Email
us on info@automechanic-eg.com
Auto
Mechanic will confirm receipt of a deletion request within 10 business days of
receiving the request and to respond to requests to delete within 45 calendar
days.
Call
and SMS Data
Our
Services facilitate communication between Users and Mechanics. In
connection with facilitating this service, we receive call data,
including the date and time of the call or SMS message, the parties'
phone numbers, and the content of the SMS message.
Online
Order Placement and Management
The
private and shared areas of the Auto Mechanic Platform help to
facilitate communication and the exchange and sharing of information
between Users and Mechanics. The information contained in work orders is
accessible by Us, the contracting User, and the contracting Technician.
We may use non-Personally Identifiable Information from a work order
(e.g., the scope of work or spend limit) for statistical analysis,
product development, marketing, and research. We reserve the right to
monitor communications throughout the Auto Mechanic Platform, and if we
believe that a User is violating any of our agreements; international,
federal or state laws; and/or our stated policies, we may terminate such
usage.
Online
Surveys and Contests
Occasionally,
we conduct online user surveys to collect information about our Users'
preferences. These surveys are optional, and if you choose to respond,
your responses will be kept anonymous. Similarly, we may offer contests
to qualifying Users in which we ask for contact and demographic
information such as name, email address, and mailing address. None of
this information is shared with third parties, except in summary form,
if at all. The demographic information that we collect in the
registration process and through online surveys is used to help us
improve our services to meet the needs and preferences of our Users.
This may include targeting advertising to you about our services.
Information we gather through a contest may also be disclosed to third
parties as necessary for prize fulfillment and other aspects of any
contest or similar offering.
The
Auto Mechanic Payment System
We
offer a payment system that allows Users to pay with a credit card (the
"Payment System"). If you make use of the Payment System, we will
collect your credit card number and/or other entered financial
institution information and will use that information to bill your
membership fee and/or to perform the billing operation on behalf of the
Technician, including but not limited to the use and disclosure of such
credit card number and information to third parties as necessary to
complete such billing operation.
Cookies
and Automatically Gathered Information
We
automatically collect your browser type and browser software version to
tailor the presentation of the services to your browser and to maintain
a record of your activity on the Auto Mechanic Platform. We use cookies
to enable Users to specify unique preferences and to track User trends
and patterns. Users always have the option of disabling cookies via
their browser preferences. If you disable cookies on your browser,
please note that some parts of the Auto Mechanic Platform may not
function as effectively or may be considerably slower. As an automatic
process, our web server software records a log file of IP addresses that
access the Auto Mechanic Platform. We also collect IP address
information but do not ordinarily link IP addresses to Users' Personally
Identifiable Information. However, we can and will use IP addresses to
identify a User when we, in our sole discretion, determine that it is
necessary to enforce compliance with our various policies or to protect
our service, the Auto Mechanic Platform, customers, or others.
Technician
Profile
As
part of registration, Technicians may set up a Profile describing their
experience, rates, and qualifications. Some of the information requested
in the Profile registration is mandatory. If you decide to offer your
services through Auto Mechanic, this information may be used publicly.
Potential Users will look to your Profile to help them decide whether to
make use of your services.
How
We Use Registration Information
We
use Personally Identifiable Information for our own internal purposes
including contacting you to inform you about updates to our services and
providing you with information relating to transactions that you conduct
on the Auto Mechanic Platform. We reserve the right to disclose your
information as required by law.
We
do not rent or sell our Users' Personally Identifiable Information to
third parties. We may send you email communications including
information that we may think may be of interest to you, and we may
provide your email address to third party partners if we believe their
products or promotions may be of interest to you. You may opt out of
receiving marketing emails at any time by modifying the Preferences
section of your profile or by clicking on the unsubscribe link in any
marketing email you receive from us. In addition, to improve our ability
to serve you relevant ads across the Internet for products that will be
more interesting to you, we may provide your personal information to our
advertising agents that use your information solely for our advertising
purposes.
We
may disclose and transfer your Personally Identifiable Information to
any successor-in-interest of ours, such as a company that acquires our
business. We may need to disclose your personal information when
required by law or when we have a good-faith belief that such action is
necessary to comply with a judicial proceeding, a court order or legal
process.
Use
of General Data
We
reserve the right to use the general data it obtains from Users' use of
the Auto Mechanic Platform, including all statistical information. You
acknowledge that such data belongs to us and that we shall have the
right to use such data as we determine in our sole discretion.
Third
Party Partners
We
enter into relationships with third-party partners to provide products
and services to our Users. We may share your Personally Identifiable
Information with certain third party partners as required to provide a
specific product or service that you request from such a partner.
However, these third party partners may not use this Personally
Identifiable Information for any reason other than to provide the
service or product that the User has explicitly signed up for. If you
establish an Account through a third party partner (e.g., on a
co-branded registration page), it is our general policy not to share
anything other than summarized or aggregated data with the partner;
however, any Personally Identifiable Information you provide may also be
received by the partner and could be stored and used by them according
to their privacy policy. Please take the time to review these third
party privacy policies.
Transaction
Intermediaries
We
use an outside credit card processing company to bill Users for
retainers and services. We believe these companies do not retain, share,
store, or use Personally Identifiable Information for any secondary
purposes. We use commercially reasonable efforts to restrict transaction
intermediaries from using Personally Identifiable Information for
purposes unrelated to the Services.
Mechanics
Work
orders placed on the Auto Mechanic Platform are completed by third-party
Mechanics. We may share the email addresses, phone numbers, or addresses
of Users and Technicians once a project is awarded on our Auto Mechanic
Platform to enable work on the project to be completed. These
Technicians are not allowed to use Personally Identifiable Information
except for the purpose of providing Vehicle Services.
Comments
and Feedback Submitted by Users
We
constantly seek to improve the quality and user experience of the
Service. We value your input and encourage you to help us expand and
make improvements to the Auto Mechanic Platform and the Service by
providing us with any thoughts or comments you might have regarding the
Service or the operation of the Auto Mechanic Platform. You can submit
any comments you have to us by emailing to info@automechanic-eg.com.
When sending us comments, we may receive your email address or User ID
and the country in which you are located. This information is optional.
If you provide this information, we will only use it to acknowledge or
respond to your comments. Submitting comments via an email will not
cause you to receive any secondary or promotional material unless
specifically requested by you. In certain circumstances, we may ask for
your permission to post your comments in marketing or promotional
materials. We may send a request to receive Feedback on the Auto
Mechanic Platform or the Service. You understand that information you
provide as part of a feedback request, review, photo submission, or
similar method will be available to other users and in some cases may be
publicly available.
Security
We
will use commercially reasonable methods to keep Personally Identifiable
Information securely in our files and systems. Our payment site is
operated using secure Internet connections, using SSL (Secure Sockets
Layer) encryption, to help protect your financial data. We cannot,
however, guarantee the security of your Personally Identifiable
Information, particularly, as it travels over the Internet. As such, we
encourage you to exercise caution in determining what information you
disclose via the Internet.
Terminating
Your Account
We
save your Personally Identifiable Information until your account with us
is terminated. To terminate account, contact Auto Mechanic Customer
Service as indicated on our contact page. If you terminate your account,
your Personally Identifiable Information cannot be recovered, and you
may continue to receive email communications for a short period of time
until we have updated all of our databases. After termination of your
account, your Personally Identifiable Information may remain on our
archived database and records for a reasonable time as residual
information. We will not use this residual information for business
development purposes but may retain it and use it in connection with
internal business purposes, such as internal record keeping and legal
compliance. We will maintain information on Users who have been removed
for violating any of our policies.
Correcting/Updating
Your Information and Opting Out
This
Auto Mechanic Platform gives the following options for changing and
modifying information previously provided.
You may update your registration information using the appropriate tools in the Auto Mechanic navigation bar.
You may update your credit card information using the appropriate page on the Site.
You may update your credit card information using the appropriate page on the Auto Mechanic Platform.
For other requests, please contact info@automechanic-eg.com
Legal
Disclaimer
Though
we make every effort to preserve User privacy, we may need to disclose
your Personally Identifiable Information when required by law, or when
we have a good-faith belief that such action is necessary to comply with
a current judicial proceeding, a court order, or legal process.